Contact

Please do not email your documents

If a file will not convert, describe what happened rather than attaching it. The whole point of this site is that your documents never leave your device, and emailing one to us would undo exactly the thing you came here for.

What genuinely helps: the tool you were using, what you expected, what happened instead, your browser and operating system, and any message shown on screen. If the file is one you can share safely — something you generated for the purpose, not real work — say so and we will ask.

What to expect

This is a side project, not a company with a support desk. Expect a reply within a few days rather than a few hours, and slower at weekends. Bug reports with clear steps get answered first, because they are the ones that can actually be acted on.

There is no account system, so there is no password to reset and no subscription to cancel. We hold nothing on a server that could be sent to you or deleted on request — the privacy page lists the handful of preferences kept in your own browser and how to clear them yourself.

Before you write

A few answers that come up often are already written down. The about page covers how the tools work, and the disclaimer lists what they genuinely cannot do — no OCR for scanned pages, no exact reconstruction of multi-column PDF layouts or tables, and Latin-script fonts only in generated PDFs. Most tools also carry their own questions and answers at the bottom of the page.